Privacy Policy - Couple.me

Privacy Policy

Last Updated 02nd July, 2024

Privacy Policy of Fab AI LTD

Couple.me (the “APP”) is owned and operated by Fab AI LTD, duly incorporated in the United Kingdom, having its address at 37 Panton Street Piccadilly Circus London SW1Y 4EA.

Couple.me is an online chat application that uses artificial intelligence algorithms to generate virtual and fictional characters (the “AI Companions”). The APP also generates images and messages, so that you can chat with the AI Companions. Parts of the Services offered by the APP may require you to create a user account. For purposes of this Privacy Policy, “you” and “your” means you as the user of the APP.

GDPR

1. Definitions
   As we are committed to respect your privacy, such Services will always be provided with your consent.
   In this document, we provide clear information of how your data is processed when you visit the Website and when you use our Services.
   At any time, please refer to the following definitions:

• “Content” means the information that you will provide us with, so that we can register you as a User and the information you will upload on our Platform, such information shall include your Personal Data and the discussions with the AI Companions;
  • “Consent” means any freely given, specific, informed and unambiguous indication of your wishes by which you, by a statement or by a clear affirmative action, signifies agreement to the Processing of Personal Data relating to you;
  • “Performance of our Services” means the actions necessary for us to provide our Services;
  • “Personal Data” means any information relating to you, as an identified person, directly or indirectly, such as your name, address, marital status, date of birth, gender, office location, position, company name, spoken languages, photos, your identification number, your location data, or factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity, your networks and connections made available to us, or obtained on your behalf and any personal information you would provide us with;
  • “Platform” means the APP.
  • “Processing” means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
  • “Services” means all the steps for enabling you to chat with the AI Companions;
  • “Subscription” means an arrangement between Fab AI LTD and you to enable you to benefit from and / or use the Services;
  • “User”, “you” and “your” collectively mean a person or company that has visited or is using the APP and/or the Services;
  • “Visitor” means anyone who is browsing the Website without a valid Subscription;
  • “Website” means Couple.me.

2. Purpose of Personal Data Processing
   When visiting the Website.
   When you visit the Website, we will collect information for the following purposes:
   1. a. analyzing and understanding your behavior on the Website;
   2. b. performing our Services;
   3. c. making improvements to the Website and Services;
   4. d. enabling us to enhance, customize or modify our communications;
   5. e. improving data security;
   6. f. determining whether marketing campaigns are effective.
   7. g. When registering and using our Services.

After a free test of a few messages, you will be asked to register, so we can identify you. At this stage, we receive and store any information you enter on the Website or that you provide us with in any other way. The types of Personal Data collected may include (but is not limited to) your name, date of birth, usage information regarding your use of our Services, and browser information.

3. Personal Data collection
   3.1 Personal Data collection for Visitors
   The Website can be visited anonymously. The Website may process anonymous metadata through cookies such as the URL of the requested file, the amount of data transferred, the date and time of the request from the User, Internet browser information, operating system type, the IP address of the used device, the Internet service provider, reference links such as user clicks on certain links. This metadata cannot be used by the Website to obtain personally identifiable information. This information is only used for general purposes, such as technical improvements, statistical and marketing analysis.

3.2 Personal Data collection for Users
We use different methods to collect Personal Data from and about you, including through:

• a. From the information you provide to us when you register for Subscription;
• b. From the Content you provide to us via your personal account on the Website;
• c. When you communicate with us in writing, by telephone, fax, website registration, email or other forms of electronic communication. In this respect, we may monitor, record and store any such communication;
• d. Automated technologies or interactions. As you interact with the AI Companions, we may automatically collect technical data about your equipment, browsing actions and patterns. Our moderation team checks that you are in compliance with law and we collect this Personal Data by using cookies, server logs and other similar technologies. We may also receive technical data about you if you visit other websites employing our cookies;
• e. Third parties or publicly available sources. We may receive Personal Data about you from various third parties and public sources as set out below technical data from the following parties:
  • i. analytics providers such as Google Analytics;
  • ii. advertising networks/agencies and
  • iii. search information providers.

4. Marketing
   We may send you marketing about services we provide which may be of interest to you, as well as other information in the form of alerts, newsletters and invitations to events or functions which we believe might be of interest to you or in order to update you with information (such as legal or commercial news) which we believe may be relevant to you. We may communicate this to you in a number of ways including by post, telephone, email or other digital channels.

5. Sharing your personal information
   Couple.me may share your information with:

   • a. service providers we work with to deliver the Services;
   • b. our professional advisers where it is necessary for us to obtain their advice or assistance including lawyers, accountants, IT or public relations advisers;
   • c. legal and regulatory authorities, as required by applicable laws and regulations; and our employees.
     We will not disclose, sell, trade, or otherwise transfer your personal information to any third parties without your consent or unless otherwise stated in this Privacy Policy.

6. Sensitive Information
   We will never ask you to provide us with Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and genetic data, biometric data for the purpose of uniquely identifying a natural person or data concerning health. If you decide to provide us with such sensitive information, you understand that you willingly disclose such sensitive information.

7. Controller
   This Privacy Policy is issued on behalf of Fab AI LTD so when we mention “we” or “us”, in this Privacy Policy, we are referring to Fab AI LTD.

8. Request to access your Personal Data
   At any time, you have the right to access your Personal Data. This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it.

9. Data Security
   We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

10. Changes to the Privacy Policy and your duty to inform us of changes
    We may revise this Privacy Policy from time to time. Therefore, we may undertake a few changes to it. This version of the Privacy Policy will govern our use of your information. If we make any material changes in the way we use your Personal Data, we shall notify you by posting and sending you an email in order to obtain your approval. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.